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19th August 2020

Payment Providers Nets Incident

Nets reported the following incident:

INFORMATION We are experiencing disturbances in Netaxept payment service. Incident is under investigation.

Caused by: Nets

IMPACT Merchants may not be able to process transactions via Netaxept. Also log in to Netaxept Admin user interface may not be possible.

INFORMATION The incident has now been resolved and Netaxept payment service has been resumed to normal operation.

Start time:2020-08-19 15:08 CEST
Resolution time: 2020-08-19 15:40 CEST

Incident number: INC0310949