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4th October 2020

Payment Providers Nets incident - INC0321137

INFORMATION
We are experiencing disturbances in Netaxept payment service.
Incident is under investigation.

Caused by: Nets

IMPACT
Merchants may not be able to process transactions via Netaxept. Also log in to Netaxept Admin user interface may not be possible.

Start time:2020-10-04 00:23 CEST

INFORMATION
The incident has now been resolved and Netaxept payment service has been resumed to normal operation.

Caused by: Nets
Resolution time: 2020-10-04 01:26 CEST
Incident number: INC0321137